These forms need to be filled out prior to your first visit. You may submit them electronically, drop them off to our office, or fax to 518-581-1636.
New Patient Electronic Forms
Patient Information
Health History
Billing Information
New Patient Printable Forms
Patient Information
Health History
Billing Information
Telehealth/Telemed Visits
Telehealth expands access to essential health care services, with personal
care from your regular doctor. They are useful for non-emergency situations
if you are out of town, have transportation problems, have childcare
conflicts, in times of inclement weather, or can not take time off work.
Please contact our office at 518-583-4268 to schedule a telehealth visit.
Telehealth visits are covered by most insurances, copays will be required
when applicable.
PRESCRIPTIONS AND MEDICATIONS
Your choice of medications may be limited by your insurance companies list of preferred medications (called a formulary) and your co-pay for medications will be determined by the plan that your employer has set up. In most cases, the generic brand of a medication will have the least expensive co-pay, but not all medications have a generic equivalent.
Refills:
To refill prescriptions please notify your pharmacy. You may also call our office and ask for the prescription line. Please allow us up to 3 business days to process your request. For certain conditions, antibiotics and for controlled substances, you will need to make an appointment.
Save on Medications:
Check for online discounts: Good RX, Blink Health, and/or WERX.org. They will need the name of the drug, the dose, the number of pills and where you live. Then they show what you can expect to pay at various pharmacies if you use their discount coupons which you can print out or download to your phone.
Contact multiple pharmacies by phone or online, such as Independence, Grocery Stores, HealthWarehouse.com, Costco or Mail order pharmacies. Ask if they would honor discount coupons on line.
Check to see if it is cheaper to buy through your insurance plan, cash price using discount coupons, or in store discounts. Be persistent, be sure to ask for all available discounts.
Be aware that if you have insurance but opt not to use it for your prescription drugs, the money you spend will not count toward your deductible or out of pocket maximums.
Patient Portal
In your patient portal, you have the ability to request an appointment, request to have prescriptions refilled, and message staff. Once you become a patient you will be given information to access our secure patient portal. Access the Patient Portal Below.
Visit Our Patient Portal
Health Care Proxy
Choosing a health care proxy helps to ensure you receive the care you want at the end of life. Please take a moment to download and print the health care proxy information below.
Health Care Proxy
Patient Survey
Here at McGregor Medical, we take pride in our service. Please take a few minutes to complete our survey to let us know how we did and how we can improve on our services.
Patient Survey
Billing Information
- Please be sure that Dr. George Knapp is the patient’s designated Primary Care Provider (PCP).
- Provide all health insurance identification cards at each visit.
- Co-payments and deductibles are due at the time of your visit.
- Fees will be charged for the second no show or cancelled appointments without 24 hours notice.
- There will be a charge for returned checks.
- Fees for any services NOT covered by health insurance are patient’s responsibility.
- There may be a charge to fill out forms such as FMLA, Short Term Disability, Physicians Statements, ETC.
- Account balances not paid will be charged a re billing fee after each 30-day billing cycle.
- Unpaid balances over 120 days may be turned over to a collection agency.
Excess Administrative Costs
Recently, obtaining approvals for certain medications, and referrals for specialized tests like Radiology and Nuclear Stress Testing, among others, requires significant time and effort. This often involves both doctors and staff navigating through numerous forms and multiple attempts, resulting in a time-consuming process. It's become so demanding that it now requires a full-time person just to manage these tasks.
Additionally, many insurance companies now require prior authorizations to be renewed on a yearly basis, adding another layer of administrative burden. Unfortunately, we've found it true that insurance companies frequently impede and deny necessary care, forcing us to sometimes refer patients to Emergency Departments where prior approvals are not necessary, just to ensure timely access to tests.
This situation reflects a concerning trend where insurance companies are increasingly prioritizing administrative tasks over direct patient care. Many doctors find themselves spending an additional 3-4 hours each night just to keep up with these administrative issues. It's a troubling reality that seems to worsen with each passing year.
Due to the new administrative burden insurance companies are requiring us to perform on your Prior Authorizations and Appeals we will be charging you between $40 to $100, depending on the time involved.